What should I ask a roof replacement contractor before hiring?

Before hiring a roof replacement contractor, verify their license and insurance, get at least 3 written itemized bids, confirm they will pull all required permits in their name, review the contract for a milestone-based payment schedule, and ask project-specific questions about materials and installation method. Never pay more than 30% upfront.

How many contractor quotes should I get?

You should get at least 3 written, itemized quotes before hiring a contractor. This gives you enough comparison points to identify a fair price range and spot any outliers. Always ask for the same scope of work across all bids so you're comparing apples to apples.

What is a red flag when hiring a contractor?

Major red flags include: asking for more than 30% upfront, asking you to pull permits in your name instead of theirs, no physical address or license number, pressure to sign immediately, no written contract, and quotes that are dramatically lower than all others (often a sign of cut corners or hidden costs).

Roof Replacement Contractor Checklist — Questions to Ask Before You Hire

Roofing-Specific Checklist

0/8

Confirmed whether old shingles will be torn off (preferred) or layered over

Verified shingle brand, product line, and warranty length (30-year vs. 50-year)

Confirmed installation of drip edge, ice & water shield in valleys and eaves, and felt underlayment

Asked about flashing replacement around chimneys, skylights, pipes, and valleys

Verified ridge vent or other ventilation system will be maintained or improved

Confirmed a magnetic nail sweep of the property after tear-off

Asked whether plywood decking replacement is included if damaged boards are found

Verified manufacturer warranty requires certified installer — confirm contractor is certified

Verify Credentials

0/6

Confirm the contractor holds a valid state license for this type of work

Verify general liability insurance (minimum $1M coverage — ask for a certificate)

Confirm workers' compensation insurance is in place for their crew

Check Better Business Bureau rating and any complaint history

Read at least 5–10 recent Google or Yelp reviews from the past year

Verify they have a physical business address (not just a P.O. box)

Get Multiple Quotes

0/6

Obtained at least 3 written, itemized bids before deciding

Each bid specifies exact materials by brand, grade, and quantity

Each bid includes a projected start date and completion timeline

Asked each contractor how long they've been in business locally

Requested 2–3 references from similar projects completed in the past year

Called at least one reference to ask about their experience

Review the Contract

0/7

Scope of work is clearly and specifically defined in writing

Payment schedule is tied to project milestones, not arbitrary dates

Down payment is no more than 10–30% of the total contract value

Change order process is spelled out (cost, approval, timeline impact)

Start date and estimated completion date are written into the contract

Warranty terms for both labor and materials are documented

Cancellation and dispute resolution terms are included

Permits & Code Compliance

0/4

Contractor confirmed which permits are required for this project

Contractor will pull permits in their name — not yours (if they ask you to pull permits, that is a major red flag)

Understand the inspection schedule and who is responsible for being present

Confirmed work will meet or exceed local building code requirements

During Construction

0/5

Agreed on daily work hours and days of the week

Established a single point of contact for questions and updates

Clarified debris disposal — who removes it and how quickly

Understood how material deliveries will be scheduled and stored

Agreed on how the property will be protected during work

Before Final Payment

0/6

Completed a full walkthrough with the contractor before paying the final amount

All punch list items have been resolved to your satisfaction

All warranties, product manuals, and documentation are in hand

Final permit inspection has been passed and paperwork received

Site is cleaned up and all debris removed

Requested a signed lien waiver from the contractor and any subcontractors

Roof Replacement Contractor Checklist